Contact Lucibellos
We are committed to providing a premium, responsive, and customer-focused experience. For product inquiries, order assistance, gifting support, collaborations, partnerships, or customer care, please reach out through the appropriate channels below.
1Inquiry Form⌄
Please fill in the details below so our team can assist you efficiently.
2Support Channels⌄
| Support Type | Contact Details |
|---|---|
| Concierge Support | concierge@lucibellos.in |
| Additional Support | lucibellos.cc@gmail.com |
| WhatsApp Support | +91 8080516162 |
| Website | www.lucibellos.in |
| Response Time | Within 24–48 Business Hours |
3Support Hours⌄
| Days | Timing |
|---|---|
| Monday to Saturday | 11:00 AM – 6:00 PM |
| Sunday & Public Holidays | Limited or Closed Support |
Response timelines may vary during festive seasons, high order volume periods, and operational holidays.
4WhatsApp Support⌄
Selected customer support and order assistance may be provided through WhatsApp communication where operationally feasible.
- Order confirmations
- Delivery updates
- Gifting coordination
- Customer support assistance
- Product clarification
- Bulk order inquiries
5Order Assistance⌄
For support regarding order status, delivery updates, shipment concerns, damaged product claims, packaging concerns, or gifting coordination, please include:
- Order number
- Registered name
- Contact number
- Relevant images (if applicable)
6Corporate & Bulk⌄
Lucibellos may offer corporate gifting, festive hampers, event gifting, customized packaging, premium gifting solutions, and bulk chocolate orders.
For corporate or bulk inquiries, please contact us with required quantity, preferred timeline, customization requirements, and delivery location.
7Partnerships⌄
Lucibellos may explore retail partnerships, distributor collaborations, hospitality tie-ups, gifting alliances, and strategic collaborations.
Interested businesses may contact us through the official support channels mentioned on this page.
8Response Times⌄
| Service Area | Estimated Response Time |
|---|---|
| General Support | 24–48 Business Hours |
| Corporate / Bulk Inquiries | 2–5 Business Days |
| Festive / Peak Seasons | Response times may be longer |
Support timelines may vary depending on order volume, festive demand, operational conditions, and public holidays.
9Communication Standards⌄
Lucibellos aims to maintain respectful, transparent, and professional communication across all customer interactions.
- Provide accurate information
- Communicate respectfully
- Avoid misuse of support channels
- Allow reasonable response time for resolution
Lucibellos operates under the jurisdiction of Mumbai, Maharashtra, India.
