Privacy Policy

We may collect personal and non-personal information from users, customers, visitors, and business inquiries.

A. Personal Information

B. Technical & Usage Information

Lucibellos does not directly store complete debit card, credit card, UPI PIN, CVV, or banking credentials on its servers.

Payments are securely processed through trusted third-party payment gateway providers that use industry-standard encryption and security practices.

Users are advised to verify payment details before completing transactions.

By placing an order, submitting a form, contacting us, or interacting with Lucibellos, you consent to receive communications including:

• Order confirmations
• Delivery updates
• Customer support responses
• Promotional offers
• Product launches
• Festival campaigns
• Corporate gifting information

Communication may occur through WhatsApp, SMS, Email, Phone calls. Users may opt out of promotional communications at any time by contacting us.

Our website may use cookies and similar technologies to improve functionality and user experience.

Third-party services such as Google Analytics, Meta Pixel, and advertising tools may collect certain usage data. Users can manage or disable cookies through browser settings.

We do not sell personal data to third parties.

Information may be shared with trusted third-party service providers strictly for operational purposes including:

These providers are expected to maintain appropriate security and confidentiality standards.

We retain personal information only for as long as necessary for:

• Order fulfilment
• Customer support
• Legal compliance
• Taxation and accounting requirements
• Fraud prevention
• Business record maintenance

Certain transaction-related records may be retained longer where required under applicable laws.

Lucibellos implements commercially reasonable security measures to protect personal information from:

• Unauthorized access
• Misuse
• Alteration
• Disclosure
• Destruction

While we strive to protect user information, no internet transmission or electronic storage method is completely secure. Users share information at their own discretion and risk.

Depending on applicable laws and jurisdiction, users may have rights to:

Requests may be submitted via concierge@lucibellos.in or lucibellos.cc@gmail.com. We may require reasonable verification before processing requests.

Lucibellos does not knowingly collect personal information from individuals under the age of 18 without appropriate parental or guardian involvement.

If such information is identified, reasonable steps may be taken to remove it.

Users accessing the website from outside India acknowledge that their information may be processed and stored in India or other operational jurisdictions where our service providers operate.

By using the website, international users consent to such processing and transfer where legally permitted.

Our website may contain links to third-party websites, platforms, or services. Lucibellos is not responsible for the privacy practices, content, or policies of external websites.

Users are encouraged to review their respective privacy policies independently.

Lucibellos reserves the right to modify, update, or revise this Privacy Policy at any time without prior notice.

Updated versions will be posted on this page with revised effective dates. Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in relation to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

For privacy-related questions, concerns, support requests, or data-related inquiries, please contact: